Privacy Policy

Abhay Steel Industries manufactures steel furniture at Plot No. B 13/14, MIDC Area, Satpur, Nashik 422007, Maharashtra, India. We operate the website www.abhaysteel.com and are responsible for the personal information described in this policy.

GST: 27AAEFA2010J1ZZ · Phone: +91 99229 70603 · Email: abhaysteel@hotmail.com

Information you give us. When you contact us by WhatsApp, phone, email or in person, we receive whatever you choose to send: your name, phone number and a description of the furniture you need. We do not run accounts, logins, or online payments on this website, so we never collect passwords or card details here.

Information collected automatically. Like most websites, ours records basic technical information about your visit: pages viewed, time spent, approximate location derived from your IP address, device and browser type, and the site or advert that referred you. This is collected through the analytics tools listed below and is used in aggregate.

• To answer your enquiry, quote a price, and arrange delivery.
• To follow up on an enquiry or quotation you have already made.
• To honour our servicing commitment on manufacturing defects.
• To understand which pages and products people actually look at, so we can improve the site.
• To measure whether our advertising reaches people who find it useful.
• To meet our tax, accounting and other legal obligations.

We do not use your information to make automated decisions about you, and we do not sell it.

We use two analytics services. Both set cookies or similar identifiers in your browser:

• Google Analytics 4 measures site traffic and which pages are used. Governed by Google's Privacy Policy.
• Meta Pixel measures whether people who arrive from our Facebook or Instagram adverts go on to contact us, and allows us to show adverts to people who have visited the site. Governed by Meta's Privacy Policy.

You can limit both of these at any time:

• Block or delete cookies in your browser settings.
• Install the Google Analytics Opt-out Browser Add-on.
• Adjust your Meta ad preferences.

When you send us an enquiry, we store it together with how you reached us: the advert or search you clicked, the page you landed on, and the site that referred you. This is how we know which advertising is worth paying for.

To connect an enquiry to a sale that is completed later over WhatsApp or at our factory, we may send Google and Meta a one-way encrypted (hashed) form of your phone number or email address, together with the value of the sale. Hashing scrambles the value irreversibly, so they receive a code rather than your actual number. We do not send your name, your address, or the contents of your messages.

This is used only to measure results and to improve who our adverts are shown to. It is never used to contact you on our behalf by anyone else. If you would prefer we did not do this, tell us and we will exclude your record. See Your rights below.

Several buttons on this site open a WhatsApp conversation with us. WhatsApp is operated by Meta, and any message you send travels through WhatsApp under its own terms and privacy policy, not ours. Once your message reaches us, we handle it as described here. If you would rather not use WhatsApp, call +91 99229 70603 or email abhaysteel@hotmail.com.

We do not sell personal information, and we do not share it for anyone else's marketing. We share only what is necessary, and only with:

• The analytics and advertising providers named above, including the hashed identifiers described in “Measuring which adverts actually work”.
• Our hosting provider, which processes the technical request logs any website generates.
• Delivery and transport partners, where a delivery address is needed to fulfil your order.
• Our accountants, auditors and legal advisers, or a public authority where the law requires it.

Enquiry and quotation records are kept for as long as the relationship is active and afterwards for as long as we may need them to honour our servicing commitment. Records tied to a completed sale are kept for the period Indian tax and company law requires. Website analytics are retained according to the default retention settings of the services named above.

Under India's Digital Personal Data Protection Act, 2023, you may ask us to:

• Tell you what personal information we hold about you.
• Correct anything that is wrong or incomplete.
• Erase information we no longer need to keep.
• Withdraw a consent you previously gave us.
• Raise a grievance about how we have handled your information.

Write to abhaysteel@hotmail.com or call +91 99229 70603. We will respond as quickly as we reasonably can. To protect you, we may first need to confirm your identity.

Access to enquiry and customer records is limited to the people at our factory who need it to do their work. This website is served over an encrypted HTTPS connection. No system is perfectly secure, but we take reasonable steps appropriate to a business of our size.

This website is intended for adults buying furniture. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

If we change how we handle personal information, we will update this page and the date at the top. Material changes will be made clear here rather than applied quietly.

Abhay Steel Industries
Plot No. B 13/14, MIDC Area, Satpur
Nashik 422007, Maharashtra, India
Phone: +91 99229 70603
Email: abhaysteel@hotmail.com

For anything else, our contact page has directions to the factory and our working hours.